This ticket contains 5 replies, has 2 voices, and was last updated by  carito5290 1 week, 3 days.

Phlox Core Elements breaks

This topic isNot resolved
  • When I activate this plugin Phlox Core Elements, it does break the customize menu as it shows in the picture.


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    Customer Support M.B

    Hi.
    Thank you for Using Phlox.

    It seems that you are having some database problem and your website is not online.
    For your problem, please try to clear the browser cache and see if it works.

    Please let us know when your website is live and we will gladly do our best to help you.

    Kind Regards.
    Averta


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    Hi!!, thank you for your answer!!
    the blog is under maintenance mode, is working well. I did post the login credentials in the ticket.
    Have to login to see the problem actually because is when I try to customize the site…

    Thank you again!.


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    Customer Support M.B

    Hi.
    I just logged in to your website, install and activated the Phlox Core Elements plugin and checked your theme’s Customizer and every thing is working fine.

    Please try to clear your browser cache and see if the problem persists. Also try to check it on another computer and let us know the results.

    Best.
    Averta


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    I just noticed why ir doesn’t work for me.
    I’m using a 12.5in screen. when i zoom out it does show it. have idea of how to fix it?


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    also the feature image is not showing…


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