This ticket contains 4 replies, has 3 voices, and was last updated by Customer Support M.B Customer Support M.B 1 week, 3 days.

Layer slider images missing

This topic isResolved
  • Hello, i have an issue since a couple of day. I used to set up a layer slider with image, parallax etc, it used to works for a while, but now all my image disapear. I don’t make any change on my website.

    Any help will be welcome

     

    Regard


      Quote
    Customer Support M

    Hello,
    Thanks for contacting us and using Phlox.
    For preventing any plugin conflict please deactivate all 3rd-party plugins on your site and clear your site and browser cache then try it again. If that doesn’t help you please Create a new PRIVATE REPLY and give us your site login credentials so we can log in and take a closer look into the issue.

    Also please notice that this is the Phlox Free forum. We offer premium support to our users like you who purchase the Pro version of the Phlox.
    For the future, please try to submit your ticket in the Phlox Pro forum.
    http://support.averta.net/en/item/phlox-pro/

    Best Regards,
    Averta


      Quote
    Private Message
    This reply has been marked as private.

    Ok i desactivated all plugin until i find which plugin makes the layer crash, it seem it’s jetpack plugin. When desactivated my slider works.
    So now than i’m know from where is the issu, what can i do?


      Quote
    Customer Support M.B

    Hi.
    Thank you for the follow-up.

    I have replied to you here.

    Best,
    Averta


      Quote
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