This ticket contains 4 replies, has 2 voices, and was last updated by Customer Support M.B Customer Support M.B 9 months, 1 week.

Featured Image size

This topic isNot resolved
  • Hello.  I’m wondering if there is a specific size/dimensions that a featured image is supposed to be in order to appropriately appear on the archive page.  Right now I’m trying to use the Land layout, but none of my featured images are displaying.  The only way I can get any featured images to display is to use the “Default” blog page layout and resize my featured images to 700 x 400.  How can I get the featured images to display in the Land layout?

    Thank you.



    Hello. Could someone please reply to my support ticket? Thanks.

    Customer Support M.B

    Hi “Erik”.
    Thank you for choosing to work with Phlox and welcome to the forums.

    Also sorry for the delay in answering.

    Please send us a temporary “Administrator” account and we will investigate this issue and get back to you as soon as possible.
    Please remember to select the “Set as private reply” checkbox when sending the reply, so that only our support staff can see your message.

    Kind Regards,

    Private Message
    This reply has been marked as private.
    Customer Support M.B

    Thank you for your patience.

    I checked again and it seems that this problem is no longer present.
    Please let me know if you have any other issue or if we could be of any further assistance.


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